Connect with us

Hi, what are you looking for?

Talent & Work

Amazon Planning To Introduce Content Filter In Its Employee Chat App

Amazon executives gathered in November 2021 to create a social media platform just for staff. Employees might “Shout-Out” each other’s work via social media.

Amazon Planning To Introduce Content Filter In Its Employee Chat App

According to internal documents acquired by The Intercept, Amazon plans to implement a content filter to an internal messaging program that would restrict words that reference working conditions or union organizing.

The filter would prevent or flag texts with phrases like “grievance,” “union,” “slave labor,” “restroom,” and more.

According to a source familiar with the matter, Amazon executives gathered in November 2021 to explore creating a social media platform just for staff. Amazon’s global consumer business president, Dave Clark, reportedly suggested the app be more like Bumble than a major social hub like Facebook. Employees might “Shout-Out” each other’s work via social media. In the Intercept’s report, Amazon already rewards employees with badges and virtual stars for their efficiency.

Executives reportedly addressed “the dark side of social media” and resolved to monitor staff’ posts if Amazon were to launch the platform. After the meeting, they reportedly brainstormed and came up with their list of “bad” phrases.

The Intercept claims it would contain profanities and other improper language, as well as comments like “master,” “slave,” “injustice,” “diversity,” “ethics,” “This is dumb” or “This is concerning.”

According to Amazon spokesperson Barbara Agrait, their teams are continually thinking of innovative methods to help employees engage with each other.  Currently unapproved, this program may change drastically or never launch. There are no plans to screen many of the terms being requested if it launches later. To protect their team, only offensive or harassing words will be screened.

The first Amazon union has formed in a Staten Island, New York warehouse, a big milestone for Amazon workers nationwide. It was the second election just after the National Labor Relations Board claimed Amazon infringed labor regulations during the first. Meanwhile, a Staten Island warehouse is currently holding a union vote.

Click to comment

Leave a Reply

Your email address will not be published.